Customer Support Consultant, crypto - Shymkent
Только для зарегистрированных пользователей Shymkent, Казахстан
1 месяц назад
* Этот диапазон зарплат является оценкой, сделанной beBee
Job summary
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.
Responsibilities
- Provide exceptional customer support via chats and emails
- Build positive and long-lasting relationships with customers
- Meet team KPIs
- Always be up-to-date with cutting-edge technology
- Securely work with customers' sensitive information
- Apply the latest and greatest customer happiness practices
- Maintain working knowledge of our client's products and services
- Communicate with developers and other departments of various IT companies
Qualifications
- Native Kazakh, and English B2 communication skills
- At least 6 months of experience in a customer support role
- Personal or professional experience in crypto is a must
- Analytical and research skills
- Positive and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Описание работы
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